About IT Blu Print
Vendor-Neutral MSP Advisors With CIO-Level Experience
We combine decades of running IT organizations and delivering managed services to help organizations select the right partner confidently, transparently, and without bias.
Our Story
Why We Built This
Many organizations remain dissatisfied with their IT managed services partners. We have seen firsthand why, and we built IT Blu Print to fix it.
The gap we fill: As former CIOs and MSP operators, we understand both sides of the relationship and exactly where it breaks down. Decades of outsourcing wins and failures have taught us how to run a selection process, build an RFP, and review a contract in a way that truly reveals vendor capability and fit. With deep knowledge of pricing, SLAs, and service standards, we know the questions that determine whether a provider will act as a true, accountable partner. We accept no commissions from any provider. Every recommendation is based entirely on your requirements.
What We Hear
IT Challenges That Hold Organizations Back
These are the problems we hear from leaders every week. They are solvable. The fix starts with getting the right partner in place.
Overextended IT Teams
Internal teams carrying full operational load with no bandwidth for strategic work. Every issue is urgent, nothing is proactive.
Technology Adoption Lags
Competitors adopt modern tools faster. Your organization falls behind on efficiency, automation, and digital transformation.
MSPs That Cannot Scale
Your current provider served you well at a smaller size but cannot provide the strategic guidance your growth now demands.
Critical Skill Gaps
Emerging technologies including AI and advanced security are outside your provider's capability, exposing you to competitive and compliance risk.
Operations Cannot Scale
Your IT foundation was built for where you were, not where you are going. Every growth initiative hits an infrastructure wall.
Hidden Contract Traps
Auto-renewal clauses, liability caps, vague scope definitions, and vendor-friendly governing law provisions quietly shifting cost and risk to you.
How We Work
Our Approach to Vendor Selection
Leverage Outside Expertise
We have run IT teams and delivered managed services from the provider side, so we understand both perspectives and what each one hides.
Every business is unique. Your IT stack, organizational structure, and growth trajectory guide the specific MSP profile we target.
Decades of working with CIOs and CFOs to align IT spend with cost, growth, and innovation objectives across multiple industries.
Structured, Data-Driven Selection
A clear five-stage framework that eliminates guesswork and produces a defensible selection decision.
Custom scoring criteria built from your discovery output, not generic MSP checklists.
Every provider scored against the same criteria with documented reasoning, so your decision withstands scrutiny.
Risk Mitigation Through Contract Review
We review every standard MSP agreement for the provisions that quietly shift risk, cost, and leverage away from the client.
Limitation of liability, scope ambiguity, governing law, auto-renewal windows, and SLA remedy caps are identified and addressed before signing.
Nothing is signed before our full contract review is complete. No exceptions.
Confidentiality
Discretion at Every Step
We Sign Before We Speak
At IT Blu Print, confidentiality is not just a policy. It is a principle. Whether you are evaluating your current MSP, considering a transition, or navigating a sensitive contract dispute, every detail you share with us is protected from the first conversation.
- NDA executed before any confidential information is exchanged
- Secure, professional data handling throughout the engagement
- No information shared with any provider, partner, or third party without your explicit authorization
- All communications and documents retained under our confidentiality protocols
Our Team
Leadership
Miles Feinberg
Founder and Managing Partner
Miles brings 25+ years of IT leadership, helping organizations improve business results by rethinking how technology, data, and systems drive growth. Known for being part futurist and part Special Ops, he excels at refining business models, proposing better alternatives, and guiding teams toward modern, effective technology adoption. With deep expertise across AWS, Microsoft, and project management, Miles ensures technology enablement aligns with market trends and customer needs. Before IT Blu Print, Miles founded and grew Pay Per Cloud, successfully scaling and exiting the company. His mission is simple: help firms strengthen strategy and execution by identifying the right improvements across process, people, and technology.
Pete Gibson
Partner, MSP Operations and Delivery
Pete brings deep operational expertise from the managed services side of the industry. His experience running MSP delivery teams gives IT Blu Print direct insight into how providers actually operate behind the scenes, what separates genuine capability from polished sales narratives, and where service agreements commonly fail when it matters most.
Jim Lawrence
Partner, Strategic Advisory
Jim contributes senior-level strategic advisory capability, bringing decades of experience guiding organizations through complex technology transitions, vendor negotiations, and infrastructure decisions that require both technical and business judgment.
Aimee Alfonso
Partner, Client Engagement
Aimee leads client engagement and process coordination, ensuring every selection engagement runs smoothly from discovery through contract execution and that each client receives the structured, thorough process they signed up for.
Ready to Get Started?
See how our five-stage process works, review what we need from you at each step, or book a free 30-minute consultation.
View Our Process Schedule Your Free Consultation